Michelle Te Kira


Michelle Te Kira
Education Portfolio Manager
Workers Health Care Ltd
55-57 Lincoln Road
Auckland 0650

Ph: 09 8373933 PMAANZ

email: chair@pmaanz.org.nz

Hi everyone, I’m Michelle Te Kira from Auckland and I feel very privileged to have been invited to join the executive team at PMAANZ and look forward to getting stuck in and meeting new people, sharing, learning and having some fun as well while we are at it. I was born in Napier grew up in Waiouru then Hamilton where I did my High School and Tertiary Training at Waikato University. I have lived in Auckland however my entire adult life so am pretty much a true blue Jafa now.

I have worked in the Health Sector since 2005 and at my current position at Waitakere Union Health Centre. I am passionate about reducing inequalities in healthcare, we have a very high needs population at our practice which is medium size 6400 and growing and my main role is to support my team with robust policies and systems, to enable high quality healthcare provision, within sound and viable business practices.

I am very lucky to have amazing support in my Directors at the Unions and we are an active Living Wage employer and a political team not afraid to too stand up for what we believe in – makes my team very unique. I am really looking forward to using my experience to support other members, I see Practice Management as a growing workforce which now requires highly skilled, multi skilled people which is why I am passionate also about further education, upskilling and support for administrators coming through and current managers.

After two years as Education Portfolio holder I’m very honoured to be representing PMAANZ and all our members as the new Chair.

Sue Taaffe


Practice Manager
Travis Medical Centre 
225 Travis Rd 
North New Brighton 
Christchurch 8083

Wk Ph: 03 388 9686

PMAANZ email: treasurer@pmaanz.org.nz

It is with much excitement that I am stepping into the role of Treasurer for the PMAANZ Executive. My health background is varied and ranges from health promotion through to practice management. It has been a wonderful journey and I believe each role has enabled and fostered a knowledge base which has served me well in my current role of Practice Manager at Travis Medical Centre, North New Brighton, Christchurch.

Two of my roles were based in the NGO sector – this is grounding work; it instills a sense of financial responsibility and accountability that endures. I have also worked within our local PHO, now Health Hawkes’ Bay PHO and this experience was crucial in understanding the multi-faceted and complex health system that we work within. As Practice Manager for a family-focused practice with an enrolled population of just over 6,500 I believe I have found my ultimate job. Every day is different with equal measures of challenges and rewards and I quite simply love it.

Being new to the specific demands of practice management I was grateful for the support of an overarching body, PMAANZ. Access to the collective knowledge and experience across our country was immeasurably beneficial. Joining the Executive will allow me the privilege of giving back to the Association; but I am aware that I will equally benefit. I look forward to meeting you all over time.

Heidi Bubendorfer


Practice Manager
Kelston Medical Centre
8 Archibald Road
Auckland 0602

Wk Ph: 09 818 5208 

PMAANZ email: secretary@pmaanz.org.nz

I have enjoyed the role as secretary for the Executive for the past year and am looking forward to working with our new executive members.

I am passionate about health and am lucky enough to have worked in this field for a large chunk of my life.

I trained as an RN in the late 1980’s and until very recently,  worked at a Practice in West Auckland for 20 years in a mixed clinical and managerial role.  I am now part of the Quality team at the RNZCGP and am learning the role of Cornerstone Assessor.

I am very excited about my new role and hope to bring my primary care expertise to the table with the development of the “New simplified” Cornerstone and Foundations modules.


Professionally, I have learnt a lot this last year.  An unexpected positive spin off of being on the executive team was that it re-invigorated me in my day to day work. I can really recommend being more involved in PMAANZ- also at Branch level, the work is rewarding and the networking invaluable.

I live with my Partner in Onehunga and have 2 grown daughters who both live in Germany – too far away for my liking!  Consequently I recently acquired a puppy ????

Recreationally I enjoy the great outdoors; sailing, biking and hiking.  I love music and reading and of course catching up with friends and family.

Mark O'Connor

Conference Co-Convener

General Manager
Lower Hutt After Hours Medical Centre
729 High Street
Lower Hutt
Wellington 5010

Wk Ph: 04 567 5345
Mob: 027 289 1598

PMAANZ email: conference@pmaanz.org.nz

It is with some trepidation that I join the PMAANZ Executive not because I’m the lone male on Executive but because I follow some dedicated and hard-working executive members who have strived to grow and develop PMAANZ into an organisation that works for and advocates for its members. The challenge is to continue the work that they have started and to look at ways to further develop the membership and marketing of the organisation.  The future for primary care is complicated with the introduction of free under-14 GP visits and Community Services Cards (CSC) discounts along with the new legislation around health & safety and work place conditions. 

I look forward to working with the current Executive around these issues as well as bringing an afterhours perspective, through my current roles as General Manager, Emergency Medical Services Ltd (EMS).  EMS operates the Lower Hutt After Hours Medical Centre based in Lower Hutt City and provides after hours coverage for all practices in the Hutt Valley between the hours of 4.00pm/11.00pm Mon-Fri and 8.00am / 11.00pm weekends and public holidays. It currently has over 120 doctors, 22 nurses and 11 receptionists on its roster. Whilst the After Hours does not have any enrolled patients, it caters for approximately 28,000 presentations per annum.

Whilst I have mainly come from a sporting, cultural and educational administration background, the role of GM at After Hours is not my first foray into the health sector, as I spent some time as General Manager of the Council of Medical Colleges, the advocacy body for the fifteen Medical Colleges based in New Zealand.

In my personal life, I am married to Lynne and have two teenage children Caitlin 19yrs / Joshua 17yrs as well 2 cats Toby and Mac who dominate the house.  I am current Chair of Bowls Wellington, President of Whitby Bowling Club, Trustee of Wellington High Performance Aquatics and have recently stepped down as Chair of WELTEC Exercise Science Advisory Group.  I have also managed New Zealand National Swimming teams to World, Oceania and Pan Pacific Championships.

Thank you for giving me the opportunity to work with and represent you at PMAANZ and are  happy to receive feedback from current and prospectus members.

Bethan Rajwer

Education Portfolio

Bethan Rajwer
Dodson Medical Centre 
51 Gatman Street
Birkdale, Auckland 0626

Ph: 027 4820998 PMAANZ

email: education@pmaanz.org.nz

I am a relatively newbie in the Practice Manager world, having taken on the role just 2.5 years ago. I put my hand up for the Executive this year having experienced first-hand the benefits membership offers for networking, training and support in the hope I can add further insight and ensure the voices of practice managers are heard at all levels. 

Although new to practice management I am not new to health administration, having worked for many years in various roles including medical typist (in the days we took the tapes home along with the notes!), accounts assistant and administration manager.  During these years I managed part time work alongside being mum to 4 children.  This brought with it the usual commitments of Board of Trustees, Swim Club President and various other community roles. 

I am excited to be joining the PMAANZ Executive and hope my ability to plan and prioritise will mean I can do the role justice.  Health and Education are both passions of mine so I guess it is only natural that I’ve landed the Education portfolio.  I hope to build on the work the current executive has been doing to ensure members have access to relevant training opportunities. 

Outside of work, I am married to Jan (he’s very patient with me taking on various roles!) and mum to four young adults, two of whom still reside at home.  I like to spend time with family and friends, meaning many trips throughout the year to my hometown of Wellington and the far south city of Invercargill where my daughter lives with my new grandson. 

Janine Rider

Membership Portfolio

Janine Rider
Gonville Health 
44b Abbot St 
Gonville, Whanganui 4501

Ph: 06 3444090 PMAANZ

email: membership@pmaanz.org.nz

Kia Ora koutou, thank you for the allowing me the opportunity to represent you on the PMAANZ Executive.  I consider my appointment to be a privileged opportunity to support sustainable general practice, widen my networks of people ‘in the know’ and stretch myself both professionally and personally.

In my day job I am the Service Manager for Gonville Health, a Primary Health Organisation owned and Community Governed VLCA general practice in Whanganui.  I have been a practice manager here for coming up four years and also work at the Whanganui Regional Health Network (PHO), where I have worked for the past 15 years.  Working at both a general practice and PHO level gives me the unique opportunity to understand national and local strategy whilst operationally enabling bottom up solutions and opportunities.  I believe that general practice is at the heart of community wellness and needs to be recognised and encouraged to continue to improve access and reduce barriers to healthcare for local populations, improve efficiency across the system and should be a leader in reducing the health and social equity gap that currently exists.

In my personal life I am married to Bryce and we have two teenage boys.  We live in a small coastal village and love everything that comes with being part of a beach and small community lifestyle.

Renee Muru-Barnard


Renee Muru-Barnard
Communication/Webmaster (seconded)
Turuki Health Care
2/32 Canning Cres, Mangere, Auckland

Ph: 09 570 8643
email: communications@pmaanz.org.nz

Kia ora Koutou, this is an exciting opportunity to help fill a position at our executive for PMAANZ. I’ve been a Practice Manager in General Practice for about 20 years now and still love what we all do. I've come up through the ranks of reception, team leader and into a Practice Management role supporting a team of just over 65 staff. I have worked in South Auckland now for approximately 12 years and my practice is a Maori Health and Social Service Provider. We look after just over 10,000 whanau and have a range of social services that work alongside us. I love the variety of our jobs and it often changes week to week depending on whether we are the plumber today or the pay clerk. I love this jack of all trades position.

My whanau hail from the very top of the North Island as well as the Hokianga. I am of Nga Puhi, Ngati Kuri, Te Rarawa decent. I have a blended whanau of 5 kids a husband and a range of animals from pigs, sheep, dogs, chickens and a cat.

Someone has dropped off PMAANZ hence my addition so I hope to do the position justice and keep the seat warm til the position is up for grabs in September at our next conference.

As a practice manager I am passionate about my team, I love general practice, our staff and our whanau we look after.

I look forward to working with the rest of the Executive and to meeting many of you over the coming months.  

Feel free to send me any words of wisdom, tools and tips and feedback via communications@pmaanz.org.nz